Returns and Reverse Logistics
Provider: Aramex UAE
Pricing: rfq
Fixed price:
Delivery timeline: Confirm during RFQ or package onboarding
Service area: United Arab Emirates; GCC and Iraq coverage requires provider confirmation
Retailers and distributors handling product returns Returns labels, tracking and status updates for return flows. Public price / offer: Quote required. Billing basis: Per return shipment Pricing status: RFQ required RFQ required: Yes Media-use note: Use the official service page as a reference only. Written provider approval is required before publishing service images or logos on UTAJEER. Source: https://www.aramex.com/ae/en/services-solutions/fulfillmentapp
Payment will be held by UTAJEER until the order or contract is completed.
Format
shipment
Response time
Confirm SLA during onboarding
Revisions
1
Confidentiality
Business confidential
Consultation
Available
NDA
Available
Scope & Deliverables
Included: Returns labels, tracking and status updates for return flows.
Not included: Anything outside the approved UTAJEER quotation, site assessment, package scope, or provider SLA.
Deliverables: Rapid returns / reverse logistics Quotation, scope confirmation, provider SLA, and agreed service deliverables.
Documents needed from buyer: Buyer requirement brief Company trade licence / activity details when needed Site, shipment, transaction, or project documents based on service category Request return locations, item condition workflow, restocking process.
Escrow Milestones
RFQ and requirement review:
Provider quotation and SLA confirmation:
Service delivery and buyer acceptance:
Terms
Final scope, SLA, exclusions, cancellation terms, invoice/VAT treatment, and service coverage must be confirmed before checkout activation. Request return locations, item condition workflow, restocking process.